Aujourd'hui, les entreprises utilisent de multiples outils pour communiquer avec leurs clients ou clients potentiels : messageries, réseaux sociaux, téléphonie, e-mail, etc. Bitrix24 a rassemblé tous ces outils dans une section - Centre de contact.
Dans la section Centre de contact, vous pouvez configurer la messagerie web, la téléphonie, créer des widgets du site web et des formulaires web CRM ainsi que connecter Bitrix24 avec les réseaux sociaux.
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